Switching from Uber to Lyft

Before switching to Lyft from Uber

When I first tried Lyft and kept trying Lyft through 2016, the experience was lacking. The Lyft app was bulky and buggy, and i struggled to get a payment method working. The wait time for Lyft pickup was over twice that of Uber, and Lyft cost 50% or so more than Uber. The coverage area of Lyft was lacking–Lyft wasn’t available in places I traveled. Thus despite the many idealistic advantages to Lyft, practically i couldn’t use Lyft through 2016.

Then came the #DeleteUber movement along with massive expansion of the Lyft ecosystem in January 2017. Uber then started profiling it’s riders, going beyond general surge pricing to per person surge pricing. I track Uber pricing and other factors per trip, and I noticed this starting before the general announcement. Then the latest wave of Uber scandals started and that was the final straw.

I started using Lyft again more regularly, and discovered that all the negative factors about Lyft in the first paragraph were gone. Lyft had lots of drivers, wait times same as Uber. Lyft’s coverage expansion meant there were Lyft drivers available where I needed to go. Lyft Line was typically now 50-150% LESS expensive than UberPool. In short, I had been missing out–Lyft had advantages in nearly every regard over Uber in 2017.

Switching to Lyft

Before installing Lyft app, one can use the Lyft site from your smart phone, no app required, and it can use just your phone number to remember payment information. However, to use Lyft Line currently requires the Lyft app to be installed.

Advantages of Lyft

  • Lyft drivers are friendlier, perhaps due to better payment and better corporate culture
  • Lyft Line costs a lot less than UberPool with similar overall time.
  • relative freedom from scandals plaguing Uber.